Terms of Service & Privacy Policy
Last updated: May 15, 2026
Terms of Service
These Terms of Service govern your use of Metro Marvel Courier's delivery services, website, and mobile applications. By using our services, you agree to these terms.
1. Services
Metro Marvel Courier provides courier, logistics, parcel delivery, freight, and dispatch services. Service availability varies by location. We reserve the right to refuse service to any customer or for any prohibited item.
2. Prohibited Items
The following items may not be shipped through our service: hazardous materials, flammable liquids, explosives, illegal substances, firearms, perishable goods without proper packaging, and items prohibited by applicable law.
3. Liability
Our liability for loss or damage is limited to the declared value of the shipment. Insurance coverage can be purchased for higher-value shipments. Claims must be filed within 48 hours of delivery.
4. Pricing & Payment
All prices are quoted in USD unless otherwise specified. Prices are subject to change without notice. Payment is due at the time of booking unless credit terms have been established.
Privacy Policy
Metro Marvel Courier is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information you provide directly: name, email, phone number, shipping addresses, and payment information. We also automatically collect usage data and location information for tracking purposes.
2. How We Use Your Information
We use your information to provide and improve our delivery services, process payments, send delivery notifications, and provide customer support. We do not sell your personal information to third parties.
3. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information against unauthorized access.
4. Contact
For questions about these terms or our privacy practices, contact us at privacy@metromarvelcourier.com or call +1 (818) 804-8561.